ZEK and credit in Switzerland - significance, codes and influence on credit applications

Anyone who applies for a loan in Switzerland is automatically entered in the database of the
ZEK
checked. This database is a central component of the Swiss credit market and plays a decisive role in every credit decision.

Many borrowers do not realise that almost every loan, every loan application and even leasing contracts are registered in this database. Banks use this information to better assess the risk of a loan application.

The legal basis for this audit is set out in the Swiss Consumer Credit Act (KKG) has been established. This law obliges banks to carry out a comprehensive credit check before granting a loan.

You can find a detailed explanation of the statutory credit rules on our main page on the Topic Consumer Credit Act

When applying for a small loan, a budget calculation is carried out in advance. The bank calculates your monthly income and expenditure. The difference between your income and expenditure determines which loan amount and term are suitable for you.

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What is the ZEK?

The ZEK is a central organisation that collects credit information from banks, leasing companies and credit card providers.

The main task of the ZEK is to reduce credit risks and prevent over-indebtedness. Banks can use this database to check whether a person already has loans or other financial obligations.

Among other things, the following information is stored:

  • Current consumer loans
  • Leasing contracts
  • Credit card limits
  • Credit enquiries
  • Payment defaults
  • Collection procedure

This data is used by banks to better assess the creditworthiness of an applicant.

The legal basis for this review is the Consumer Credit Act.

Further information can be found here:


Why banks check the ZEK

Banks automatically carry out a ZEK enquiry with every loan application. This allows them to quickly recognise whether other obligations already exist.

Banks check in particular:

  • Number of existing loans
  • Amount of the loan obligations
  • Number of loan applications
  • Leasing contracts
  • negative entries

This information is then integrated into the income statement.

As this check is required by law, it forms a central part of the credit decision.


What information does the ZEK store

The database contains a wide range of credit information.

Overview of stored information

CategoryDescription of the
Consumer creditExisting personal loan
Leasing contractCurrent leasing contract
Credit cardCredit card limit
Credit enquiryExamination of a credit application
Default of paymentlate payment
Debt collectionOutstanding receivable

This information enables banks to assess risks very quickly.

When applying for a small loan, a budget calculation is carried out in advance. The bank calculates your monthly income and expenditure. The difference between your income and expenditure determines which loan amount and term are suitable for you.

Apply for a loan now


ZEK Codes Overview - Meaning of all important entries

The ZEK uses so-called Codesto classify credit information. These codes give banks an indication of a person's credit history and help them to better assess risks.

Some codes are neutral or informativewhile others negative credit entries and can make lending more difficult.

Overview of all important ZEK codes

ZEK CodeMeaningEffects on loans
01Current consumer creditNeutral, normal credit obligation
02Leasing contractNeutral, is taken into account in the budget calculation
03Credit enquiry submittedNeutral, multiple requests can signal risk
04Credit agreement terminatedNeutral, shows completed loan
05Loan agreement cancelledNeutral or slightly negative depending on the situation
06Credit declinedCan make lending more difficult
07Loan cancelled by bankNegative
08Payment arrearsNegative entry
09Payment agreement / dunning procedureNegative
10Collection procedureStrongly negative
11Loss certificate / debt collectionVery negative
12Credit card limitNeutral
13Credit card enquiryNeutral
14Leasing enquiryNeutral
15Several credit enquiriesMay pose a risk
16Credit warningNegative
17Credit agreement with special agreementNeutral
18Credit limit reducedNeutral to slightly negative
19Payment default reportedStrongly negative
20Suspicion of fraudVery heavy entry
21Falsification of receipts / falsification of documentsVery heavy entry
22Identity misuseHeavy entry
23Credit freezeLending practically excluded
24Loan cancellation due to payment problemsStrongly negative
25Debt reorganisation / restructuringNegative
26Settlement with creditorNegative
27Payment stopVery negative
28Credit fraud confirmedHeaviest entry

Which ZEK codes are particularly problematic

Some codes are considered particularly critical and can lead to banks automatically rejecting a loan application.

These include in particular

  • Payment defaults
  • Collection procedure
  • Loan cancellations
  • Suspicion of fraud
  • Forgery of documents
  • Credit freezes

Such entries show banks that there may have been considerable problems with the repayment of loans in the past.

The legal basis for this credit assessment is the Swiss Consumer Credit Act (KKG).

You can find a detailed explanation of these rules here on the Consumer Credit Act Page from credXperts.


How negative ZEK codes affect credit applications

The effects of a ZEK entry depend heavily on the type of code.

Example of effects

Code CategoryInfluence on credit
NeutralCredit possible without any problems
slightly negativeCredit more difficult
strongly negativeCredit often rejected
Relevant for fraudCredit mostly excluded

A single neutral entry is not normally a problem. It only becomes a problem if there are several negative codes.

When applying for a small loan, a budget calculation is carried out in advance. The bank calculates your monthly income and expenditure. The difference between your income and expenditure determines which loan amount and term are suitable for you.

Apply for a loan now


How long are ZEK entries stored?

A frequent issue with credit enquiries in Switzerland is the question of how long entries in the
ZEK
remain saved.

Many borrowers assume that negative entries are stored permanently. In practice, however, the storage period depends heavily on the type of entry.

The storage of credit data takes place within the framework of the legal requirements of the Swiss Consumer Credit Act (KKG). Banks are obliged to document credit information for a certain period of time so that future credit decisions are based on a realistic credit assessment.

A detailed You can also find an explanation of this statutory credit check here.


Overview of storage periods for ZEK entries

The exact duration depends on the respective ZEK code and the type of entry.

Typical storage periods

Type of entryTypical storage period
Credit enquiryapprox. 2 years
Current loanduring the term of the loan
Terminated loanup to approx. 5 years
Leasing contractduring term
Rejected loanapprox. 2 years
Default of paymentseveral years
Debt collection / debt enforcementup to 5 years or longer
Fraud-relevant entryVery long storage

These deadlines serve to give banks a realistic picture of an applicant's credit history.


Why ZEK entries are not deleted immediately

Many borrowers wonder why entries cannot be deleted immediately after a loan has been repaid.

The reason for this lies in the protection system of the Swiss credit market. The database is designed to help banks realistically assess the risk of future loans.

If entries were deleted immediately, banks would no longer be able to track how a person's credit history has developed.

Therefore, information about previous loans or credit enquiries is stored for a certain period of time.

When applying for a small loan, a budget calculation is carried out in advance. The bank calculates your monthly income and expenditure. The difference between your income and expenditure determines which loan amount and term are suitable for you.

Apply for a loan now


Difference between normal and negative ZEK entries

Not every entry in the ZEK is negative.

Many entries are completely normal and arise with every credit check.

Neutral entries

  • Current loan
  • Leasing contract
  • Credit enquiry

Problematic entries

  • Payment defaults
  • Collection procedure
  • Multiple rejected credit applications

These can significantly reduce the chances of a loan being approved.


Example of a credit check with ZEK data

A customer makes a credit enquiry for CHF 40,000.

The bank sees the following entries:

  • Leasing contract: CHF 380 per month
  • Existing loan: CHF 12,000
  • two credit applications in the last six months

This information is taken into account in the budgetary accounts.

If the income is high enough, the loan can still be approved.

You can find out more about this credit calculation here on the Consumer Credit Act Page.


Why many loan applications can be problematic

Many loan applications within a short period of time can be a warning signal for banks.

If a borrower submits several loan applications within a few weeks, this may indicate that several banks have already rejected the application.

In such cases, the risk increases from the bank's perspective.

This is precisely why it is important to make targeted credit enquiries.

With credxperts.ch our experts first check the situation and then decide which banks it makes sense to enquire with.

As we specialise in credit calculations in accordance with the Consumer Credit Act, we can often achieve better results.

You can find out more about this statutory calculation here.


How credxperts.ch can help with ZEK situations

Many banks work with automated credit decisions.

These systems often only take standardised criteria into account.

With credxperts.ch our credit experts analyse each enquiry individually. We check:

  • which banks work with certain ZEK entries
  • how existing obligations can be optimised
  • how the budget accounts can be improved

As we specialise in credit checks in accordance with the Consumer Credit Act, we can often find solutions that would not be possible with a single bank.

You can find out more about the legal basis here


How to avoid negative ZEK entries

A clean credit history significantly increases the chances of being approved for a loan.

The most important rules are

  • Do not pay loan instalments late
  • Make targeted credit enquiries
  • Plan leasing contracts realistically

If you are unsure, you can seek advice first.

Our experts at credxperts.ch analyse each loan application individually.


Check credit options

If you would like to know what credit options are currently available, you can directly request a Credit comparison start.

The application only takes a few minutes.


FAQ - ZEK and Credit Switzerland

What is the ZEK?

The ZEK is Switzerland's central credit database, in which loans, leasing contracts and credit enquiries are registered.


Is every loan reported to the ZEK?

Yes, every consumer loan is reported to the ZEK.


How long are ZEK entries stored?

Depending on the type of entry, data may be stored for several years.


Can I get a loan despite a ZEK entry?

Yes, many entries are normal and do not represent a problem.


Can negative ZEK entries be deleted?

As a rule, entries are saved for a certain period of time and cannot be deleted immediately.

When applying for a small loan, a budget calculation is carried out in advance. The bank calculates your monthly income and expenditure. The difference between your income and expenditure determines which loan amount and term are suitable for you.

Apply for a loan now